Waterpark Policies
Policies & General Information
State law requires that each rider must obey all written warnings and directions regarding this ride and refrain from behaving in a reckless manner which may cause or contribute to injury of the rider or others. Failure to comply is a violation of law and subject to a penalty under the New Jersey Code of Criminal Justice.
General Admission:
All guests entering the park must pay an admission fee. All guests must wear the appropriate wristband at all times. As payment, we accept cash, travelers’ checks, and major credit cards (Visa, MC, Discover, American Express). No personal checks are accepted.
Accommodations for guests with special needs:
You may ask a staff member at the admission counter for a special wristband. The band will allow staff to know there may be a need to make accommodations.
Physical Requirements:
The activities in our park are participatory, some being physically demanding. It is your responsibility to know all instructions and your own limitations, physical capabilities, and swimming skills prior to participating. If you are of a “non-athletic” nature or are “overweight” for your body type, you are encouraged to use caution when choosing activities to participate in.
Casts & Braces:
Casts and braces of any kind are not permitted in the waterpark or on any attraction.
Water shoes:
Water shoes are not permitted on the waterslides as serious injury can occur. 'Water socks' that do not have a rubber sole are permitted. If you have a medical issue requiring the use of water shoes please discuss with our staff at the ticket counter prior to entering the waterpark so any necessary exceptions or accommodations can be arranged.
Alcohol:
Alcohol is not permitted in the park. Any guest found to be in possession or consuming on the property will be asked to leave without a refund. No exceptions.
Lifeguards:
Thundering Surf has over 80 trained and certified shallow water lifeguards for proper ride dispatching and guest assistance. They are all here for your safety and service.
Personal Articles:
Glass containers, alcoholic beverages, coolers, tubes, boogie boards are not permitted in the park at any time. Water shoes, hats, and sunglasses(without a strap) cannot be worn on any water slides. Jewelry must be removed before riding the Flow Rider.
Appropriate Dress:
Thundering Surf is a family-oriented waterpark. Appropriate swimwear must be worn at all times. No “thong” swimwear or any offensive or suggestive clothing is permitted.
Appropriate Behavior:
Exercise extreme caution when walking from place to place. No running is allowed at any time. Obey all lifeguard and staff instructions and observe all instructional signage. Failure to follow all rules, both written and verbal, can result in serious injury to yourself or others. Violation of rules, after one verbal warning, will result in immediate ejection from the park without a refund.
Age & Height Regulations:
Any child age 7 years and under must be accompanied by a paid adult 18 years of age or older. Any individual 42 inches or less will not be permitted to participate on the flowrider double and downhill Racer slide.
Life jackets:
We supply life jackets for no additional fee. We strongly recommend small children and non-swimmers wear a life jacket and be accompanied by a swimming adult. Our policy is that any child 42 inches or less wear a life jacket while participating on our waterslides or in our Crazy, Lazy River. We encourage use of our life jackets, but you may also use your own as long as they fit the following criteria; Life jackets must be Coast Guard-approved, in serviceable condition and the appropriate size for the intended user. Should a guest use their own personal life jacket, they may be inspected by our staff to ensure the criteria are met. Other flotation devices such as "Swimmies," swimsuits with flotation around the waist, or other non-Coast Guard approved devices are not considered life jackets and are not permitted.
Infants:
Infants under the age of 12 months are not permitted on the waterslides or or in the Crazy, Lazy River. These attractions are physically demanding and require the ability to maintain proper body position throughout the ride.
Diapered Infants:
All babies and toddlers under the age of 3 are required to wear approved swim diapers while in the park. No regular diapers are permitted when swimming. Approved waterproof swim diapers are available for purchase at the admission area or at our snack bar kiosk.
Lost Children:
In the event that your child or a member of your group becomes separated, inform a lifeguard, a head lifeguard, or management. Lost children are brought to our main lobby or main entrance gate and are supervised until a family member claims the child.
Locker Rentals:
Thundering Surf provides token operated lockers to store your valuables for a nominal fee. Lost & Found: Articles that are found will be kept in our main lobby for a period of up to 2 weeks.
Go Pro/Camera/Cell Phone Policies on Attractions:
On all tube slides GoPros, cameras, and phones are prohibited on selfie sticks or head mounts. They are only permitted if the are on chest harnesses or a wrist harness. In Cowabunga Beach and the Lazy Crazy River any type of harness is permitted. On the Flow Rider you may not take a Go Pro, camera, or phone on the ride surface regardless of the harness type or holder. You can set one up on the lower grating or side walls.
Inclement weather:
In the event of inclement weather, Thundering Surf remains open unless there is severe thunder & lightning and/or high winds. The water park will reopen once the storm leaves the area. No rain checks will be issued unless the park temporarily closes due to a storm. Absolutely no refunds will be issued.
All claims of any kind, including but not limited to claims for personal injuries, may only be brought in the Courts of Ocean County, NJ.
Pets:
Pets are strictly prohibited from any part of the premises. Service animals, not therapy animals, as defined by NJ state law provided below are permitted:
10:5-29 Person with a disability; accompaniment by service or guide dog; use of public facilities; liabilities.
1.Any person with a disability accompanied by a service or guide dog trained by a recognized training agency or school is entitled, with his dog, to the full and equal enjoyment, advantages, facilities and privileges of all public facilities, subject only to the following conditions:
a.A person with a disability, if accompanied by a service or guide dog, shall keep such dog in his immediate custody at all times;
b.A person with a disability accompanied by a service or guide dog shall not be charged any extra fee or payment for admission to or use of any public facility;
c.A person with a disability who has a service or guide dog in his possession shall be liable for any damages done to the premises of a public facility by such dog.
7.Any person who violates the provisions of P.L.1977, c.456 in a manner not otherwise prohibited by P.L.1945, c.169 (C.10:5-1 et seq.), or who fits a dog with a harness of the type commonly used by blind persons in order to represent that such dog is a guide dog when training of the type that guide dogs normally receive has not in fact, been provided, or who otherwise intentionally interferes with the rights of a person with a disability, who is accompanied by a guide or service dog, or the function or the ability to function of a guide or service dog, shall be fined not less than $100 and not more than $500.
While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA. These support animals provide companionship, relieve loneliness, and sometimes help with depression, anxiety, and certain phobias, but do not have special training to perform tasks that assist people with disabilities. Even though some states have laws defining therapy animals, these animals are not limited to working with people with disabilities and therefore are not covered by federal laws protecting the use of service animals.
Park specific guidelines to ensure all Guests with service animals are supported throughout their visit. Please note that:
A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Staff are not able to take control of service animals.
Only trained service animals are permitted inside the facility. Emotional support animals, comfort animals and pets are not permitted.
Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on or lunge at other Guests or staff. Corrective action must be taken if the service animal is not behaving appropriately.
Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.
